Sales Grow 40 Percent at Online Stores, Inc. in 2007, Aided by Increased Productivity Using Stone Edge Order Manager Software
Annual sales grew from $13m in 2006 to over $18m in 2007. By using Stone Edge, Online Stores has become more efficient in processing and managing orders. The company now ships over 2,000 orders per day at peak times.
New Stanton, PA (PRWEB) January 18, 2008 — Online Stores, Inc. announced today that since implementing the Stone Edge Order Manager for order processing and purchase orders in 2006, its annual sales increased from $13 million to over $18 million in 2007. This $5 million jump can be partially attributed to the increased employee productivity the Stone Edge software has enabled.
Online Stores began using Stone Edge as a means of inventory control in 2004, and by 2006 the accounting and wholesale departments were using Stone Edge for order processing and purchase orders. It became necessary to implement Stone Edge in the customer service department in 2007 when the company’s Yahoo websites went down unexpectedly and orders couldn’t be placed online. By using Stone Edge, Online Stores was able to save hundreds of orders that would have otherwise been lost.
Since Stone Edge is customizable, and all company data is stored in a central location, Online Stores is able to create customized reports to find sales figures, inventory levels, backorder lists and hundreds of other reports. “We have the Stone Edge software fully integrated with all of our other systems, including our multiple web sites, our shipping system, and our accounting system,” said Randy Henderson, IS Manager at Online Stores. “It tracks our inventory, purchase orders, invoices and shipments to customers, and helps us manage all aspects of our business.”
Because Stone Edge reports and data are available at the click of a mouse, Online Stores’ employees have become more productive, shipment times have become faster and out of stock and backordered items have been significantly reduced. With faster shipping times and fewer backorders, customer satisfaction has increased, and returning customers now account for over 50% of sales. Online Stores plans to continue to use Stone Edge Order Manager as the core of its IT systems. “The software was very affordable and has paid for itself many times over,” said Henderson. “Stone Edge helped us grow from a home based business to a top 500 online retailer.”
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